Real support for imaginary shopping
Contact us
Questions about your account, a simulated order, product content or privacy? We would like to hear from you.
Customer support
Email admin@mocksycart.com with the email registered on your account and any relevant simulated order ID. Do not send passwords, OTPs or banking information.
Report content
Tell us the product name or page URL and explain what appears inaccurate, inappropriate or unsafe.
Response times
We aim to respond as the project permits. Since no physical goods are shipped, there is no delivery emergency—only dramatic tracking.
Still looking for an answer?
Our parcels are imaginary. Our support email is not.